Start Here : Release Notes : Release Notes :
Page Contents
How to upgrade to version 18 of the Observer Platform
New Features
Fixed Issues
Observer Platform was released June 30, 2020.
How to upgrade to version 18 of the Observer Platform
For version 17 to version 18 upgrades executed through OMS, you must ensure that you have your NEW version 18 asset licenses added in OMS prior to the upgrade, otherwise the upgrade WILL NOT WORK.
Refer to How to add a license for procedures on manually adding your license(s) to OMS. If you have a license (.lic) file containing all of your verions of 18, then refer to How to import a license for procedures on importing your licenses to OMS.
To receive your new version of 18 asset licenses, please contact our Technical Assistance Center at or call +1 800-526-7919 (for Americas) and or call +44 1959-569-880 (for Non-Americas). Please have your current asset license keys and/or product serial numbers available.
The process for upgrading each product is available by following the information at these links.
Observer Analyzer
Observer Apex
Observer Management Server (OMS)
Using OMS to manage your assets
New Features
Observer & Observer Console
Added packet decryption support for AES128-GCM-SHA256/TLS1.2 and AES256-GCM-SHA384 ciphers.
Added support to decrypt all SSL/TLS packets with a single key
Changed ObserverONE data storage volume sizes for GigaStor, GigaFlow, and Apex.
Added 15-minute and 30-minute options in the date/time picker with 1-minute performance intervals.
Various GigaFlow Integration and Forensics enhancements were made.
Fixed Issues
There are 5 notable issues fixed in this release.
Observer Management System
OMS-1744 User admin trying to authenticate warning messages occurring when probe instances are redirected between two GigaStors
OA-16734 Issue with Apex reporting 10Gb interface utilization from GigaFlow sources
OA-16614 Display GigaFlow Device name instead of IP address for Apex interface widgets
OA-16578 Apex is not showing the Threshold Color Bar (TCB) on interface utilization from GigaFlow
OA-11978 Line graph widgets appear to use only 40% of the widget