Observer Management Server : Assets and Asset Groups : Understanding asset licenses and licensing
   
Understanding asset licenses and licensing
 
Page Contents
How to add an asset license
How to apply a license to an asset
How to import asset licenses
How to edit an asset license
How to disable an asset license
How to enable an asset license
How to delete a license
Why is my license number not working?
Created: 2016-06-13
Each Observer Platform product requires a product license for full operation. OMS can deliver to those products (assets) any matching licenses that you own. This eliminates needing to license each asset one-by-one from each of their own interfaces. Plus it also allows you to manage licenses in one central application.
To fully operate, each asset requires its own license. A valid product license enables you to the use of the product and version specified by the license and according to the user agreement. Whether or not you are using OMS, every Observer Platform product requires a unique license. You cannot share licenses between assets and users as there is no “floating seat” or “user seat” license model. Additionally, licenses are asset-driven and therefore never associated with any user account. A contact name may be shown in license document itself, but this has no ties to a user sign in. OMS does not alter the licensing model for Observer Platform products in any way, but it does make it easier to license products and maintain those licenses.
All licenses can be added to a central repository. OMS can maintain all of your Observer Platform product licenses in one place so you never lose them. You can see which licenses your institution owns1; which license is applied to a specific asset, if any; which licenses are available to be applied; and plus you have the ability to non-destructively disable licenses. Overall license management by OMS can be turned on or off using the Global Asset Policy and is enabled by default.
If you unlicense an asset, the license returns to your available licenses. This means the license can then be freely applied to another product or reapplied to the one you stripped it from. However, in all cases, you still have only one license and it can be applied to one asset only. For example, removing a license from Observer “A” and then applying that license to Observer “B” means that Observer “A” can no longer fully function. There is no round-robin licensing agreement or mechanism that allows Observer “A” and “B” to share a single license—one will be licensed, while the other will not be. In this example you need two Observer licenses if you intend to use Observer “A” and Observer “B”.
Tip! Valid licenses can be automatically assigned to assets the first time they connect to OMS.
Some licenses have special characteristics that you should be mindful of when applying them to assets. For example, the GigaStor Software Edition (GSE) has a variety of licenses that allow a set storage size for data retention, and therefore it is not economically sound to license a system having 4 TB of total storage, only, with a 32 TB GSE license. In cases where OMS automatically licenses an asset with a license that is not optimal for the intended use of that product, you should reverse the licensing process to unlicense it, and then apply the most correct license. If you have no available licenses—all licenses have been applied to all assets—you may need to unlicense a similar asset and swap the licenses of these two assets from one to the other. One method for reserving a special license from being auto-assigned is to disable the license immediately after you add it to OMS. This ensures it cannot be auto-assigned, and gives you full control of where it will be placed.
How to add an asset license
Revised: 2018-10-05
For environments with only a handful of assets, manually adding asset licenses is the recommended procedure—as opposed to importing them in bulk.
You must have the license information provided to you from VIAVI.
Tip! If you have many licenses to enter, you may want to import the licenses. See How to import asset licenses for details.
Follow these steps to add an asset license:
1. Starting in the dashboard, click Version > Licenses.
2. Click the new icon .
3. Complete all of the fields. Pay particular attention to the license number.
4. Click Accept.
 
The license is added and now available. Available licenses can be assigned to existing assets, or users attempting to automatically add an asset can request one of the available licenses.
 
License settings
Created: 2014-08-08
The License settings control the type of license, major version, main company contact the license was issued to, and whether the license is active.
 
License type
The license type must be specified.
Major version
The product version that this license applies to.
Ensure you are licensing the correct version of the asset. License numbers are version specific. Each license number works only within equal major version numbers of the product. For example, an Observer 17.0 license can be used to activate 17.0 and 17.1, but not 16.0, 16.1, etc.
Licensed to
The contact or department as written in your license document.
Company
Company name must be accurately typed here for successful licensing.
Company name is an item found in your license document.
Identification number
The identification number shown should match the identification number in your license document.
License number
The license number is included in your license document.
Valid Input: License numbers are always case-sensitive.
Be sure to type the license exactly the way it was given to you. If you copy-pasted the license number, ensure you did not introduce a leading or trailing space character—those are not part of your license number.
License enabled
If enabled, compatible assets can be assigned this license.
Disabling the license prevents any assets from using it.
 
How to apply a license to an asset
Created: 2014-08-07   Revised: 2016-06-14
An asset requires a license before it can be used.
The Licenses screen is divided into a list of unassigned licenses on the left and a list of assets on the right. Both lists are sortable. The licenses are grouped by product. Any license in the list can be assigned to an asset in one of two ways. It can be manually applied using the procedure described here or an asset can request a license if a user attempts to automatically add an asset. The Assets section lists the name, IP address, license type, and license number. If the license number is blank the asset is currently unlicensed and cannot be used.
Note: With or without the help of OMS, each Observer Platform product requires a license to operate fully. See Understanding asset licenses and licensing for details.
To manually assign a license to a product follow these steps.
1. Starting in the dashboard, click Version > Licenses.
2. Select the license you want to apply. Adding a license is an easy drag-and-drop operation from the list of available licenses onto the asset in the Assets list.
If you want to remove a license from an asset, reverse the process. Select the asset's license and drag-and-drop it to the list of available licenses.
 
The asset is licensed and can be used immediately.
 
How to import asset licenses
Importing licenses is the fastest, least error-prone way of adding licenses.
You must have the license file provided to you from VIAVI. It can be located on your local hard drive or a network share.
A OMS license file (.lic) is a tab delimited text file that contains all of the your asset license numbers.
Follow these steps to import licenses:
1. Starting in the dashboard, click Version > Licenses.
2. Click the import icon .
3. Click Browse.
4. Locate the license file provided to you.
5. Click the import icon .
 
The licenses are uploaded and now available. Available licenses can be assigned to existing assets or users who attempt to automatically add an asset can request one of the available licenses.
 
How to edit an asset license
Created: 2014-12-19   Revised: 2018-10-05
Editing a license may be necessary if its details were entered incorrectly or it needs updating for some reason. Updating a license is an uncommon need.
To edit an asset license:
1. Starting in the dashboard, click Version > Licenses.
2. In the leftmost pane, click a license to select it.
3. Click the edit icon .
4. Make any necessary changes to the license details.
See License settings for reference.
5. Click Accept.
 
You successfully edited an asset license.
 
How to disable an asset license
Created: 2014-12-19   Revised: 2018-10-05
Disabling an asset license ensures that it cannot be used. This may be valuable when a particular license must be prohibited from auto-assigning to an asset.
To disable an asset license:
1. Starting in the dashboard, click Version > Licenses.
2. In the leftmost pane, click a license to select it.
3. Click the edit icon .
4. Clear the License enabled box.
5. Click Accept.
 
The asset license is now disabled.
 
How to enable an asset license
Created: 2015-01-05   Revised: 2018-10-05
An enabled license can be used by assets. Every asset license added to OMS begins enabled by default, so use this procedure if a license was disabled and must now be re-enabled.
Follow these steps only if you disabled a license and need to re-enable it.
To enable an asset license:
1. Starting in the dashboard, click Version > Licenses.
2. In the leftmost pane, click a license to select it.
3. Click the edit icon .
4. Select the License enabled box.
5. Click Accept.
 
The asset license is now enabled.
 
How to delete a license
Revised: 2016-06-14
Deleting a license removes it from the pool of available licenses to assign to assets.
Only available, unassigned licenses may be deleted.
Occasionally, you may need to remove an asset from your network. You can also delete the license for the asset as well. If you need to change the license because it was upgraded or regenerated for you by VIAVI, you might want to edit the license information rather than deleting it.
1. Starting in the dashboard, click Version > Licenses.
2. In the leftmost pane, click a license to select it.
3. Click the garbage can icon .
4. Confirm you want to delete the license.
 
The license is deleted immediately.
 
Why is my license number not working?
Created: 2014-04-17   Revised: 2017-05-01
Each license number is case-sensitive, so be sure to type it in exactly the way it was given to you. Also, if you copy-pasted the license number into the activation prompt, be sure you did not introduce a leading or trailing space character—those are not part of your license number.
Ensure you are licensing the correct version of Observer. License numbers are version-specific. License numbers work within equal major version numbers of the product only. For example, an 17.0 license can be used to activate 17.x versions but not 16.1, 16.0, 15.1, 15.0, etc.

1 Only licenses in OMS that you enter manually or import in bulk are shown.